Privacy policy

1. Definitions

“MBZWI”, “us”, “we” or “our” means The Mohamed bin Zayed Water Initiative.

“You”, “your” or “user” means an individual who: (a) subscribes for, uses or receives, has used or received, or applies to use or receive MBZWI’s services; (b) corresponds with MBZWI; and/or (c) is a user of this Site.

“Site” means the website [mbzwi.ae].

“Personal Information” means information that identifies you personally, for example your name, photograph, account number, e-mail address, payment information, user logs or certain numbers associated with your equipment (for example IP address), if MBZWI can link such information or numbers to you. It does not include aggregate or anonymized information, even when linked to other information.

“Privacy Policy” means this privacy policy.

2. Introduction

MBZWI recognizes the importance of protecting the privacy of our online visitors of this Site, our service providers and counterparties, individuals whose Personal Information is disclosed to us in the context of our operations, and other parties.

This Privacy Policy contains information on our use of your Personal Information in accordance with relevant laws and regulations, including Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data, and informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. Please read this Privacy Policy carefully to understand what we do with your Personal Information.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Collection of Personal Information

When you use our Site (including the "Contact Us" form) we may collect non-public Personal Information such as your name, email address, and any additional details you choose to provide that can help us directly or indirectly identify you.

4. Purposes for Collection and Use of Personal Information

We may collect, use or process your Personal Information for business or commercial purposes, such as:

  • to respond to your inquiries and to communicate with you;
  • to provide customer support;
  • to provide information including newsletters, informative emails and updates;
  • where permitted by applicable law, to provide you with marketing or promotional materials;
  • to meet MBZWI’s legal and regulatory requirements;
  • for internal operational purposes, including troubleshooting, data analysis, testing, research, and statistical and survey purposes; and
  • to answer your questions in relation to this Privacy Policy.

We may from time to time control or process Personal Information for our internal operational purposes, including in respect of marketing and advertising.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information about your use of the Site, including your IP address, the type of browser you use, and the pages you visit. This information is anonymized and aggregated, and it helps us analyse how visitors use our site to improve the user experience.

5. Disclosure of Personal Information

We may share your Personal Information with certain third parties for the purpose set out above, including to our service providers to perform the functions for which we engage them. For example, we may share your Personal Information with third parties to host the Site or assist us in providing functionality on the Site, provide data analysis and research as regards the Site, to send out email updates about the Site or remove repetitive information from our user lists.

MBZWI does not share Personal Information with third parties for those third parties’ marketing purposes.

6. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. To the extent permitted under applicable law, we will not be responsible for loss, corruption or unauthorized acquisition or misuse of Personal Information that you provide through the Site that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse.

7. Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. They are used to enable websites to function or to provide information to the owners of a website, or other third parties which receive data obtained from that website.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Changes to This Privacy Policy

This Privacy Policy is effective as of [29 Feb 2024] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Site.